Returns

If you are not satisfied with the product you have purchased, you can make use of your right of withdrawal and return the product. If you want to make use of your right of withdrawal, please use the following return form and send the product back to us within 14 days.

Here you can download the return form.

Please send the returns only to the following address:

whatakant UG (haftungsbeschränkt)
Eichelhäherstieg 15
22397 Hamburg

The customer has to carry the full costs for the return of the order. If a refund is desired, please return the goods to us in the original condition with a short message in the package that we may refund the money. Refunds are usually made to the payment method used for the order. For cash in advance payments, please provide your bank account details for the refund.